ZoraPick respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use our website or place an order.

1. Information We Collect

When you use ZoraPick, we may collect:

Your name

Mobile number

Email address

Delivery address and location details

Order, product, payment, and delivery details

Messages or support requests you send us

Technical information such as device, browser, IP address, and cookies

2. How We Use Your Information

We use your information to:

Process and confirm your orders

Deliver products to your address

Contact you about orders, delivery, payments, and customer support

Improve our products, website, and service

Prevent fraud, misuse, or unauthorized activity

Send offers or updates only where permitted by you

3. Payment Information

ZoraPick does not store your complete card, UPI, or bank-account details. Payments are processed through the payment method or payment service available at checkout. We may keep limited payment and order records for accounting, support, refund, and legal purposes.

4. Sharing of Information

We share information only when necessary, including with:

Delivery partners or delivery staff, to complete your order

Payment service providers, to process payments

Website, hosting, and technical service providers

Government authorities, when required by applicable law

We do not sell or rent your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to keep the website working properly, remember preferences, understand website usage, and improve your shopping experience. You can control or disable cookies through your browser settings, though some features may not work correctly.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information. However, no online system is completely secure, so we cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

We keep your information only for as long as needed to process orders, provide support, meet legal/accounting requirements, resolve disputes, and protect our business.

8. Your Choices

You may request to access, correct, update, or delete your personal information, subject to applicable legal requirements. To make a request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services. ZoraPick is not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

10. Children’s Privacy

ZoraPick is not intended for children under 18 years of age without the involvement of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

ZoraPick
Bhanga Bazar, Sribhumi, Assam, India
Email: support@zorapick.com